Stop watching the clock. You’re harming your business!
Why? Because you’re placing importance on the wrong thing.
Your focus should be on performance and results not clock-watching. If you watch the clock so will employees. And when their focus is on time it’s not on their work.
Let me explain …
Clock Watching Costs Money
Some years ago I regularly visited a FTSE 100 company. The business operated a strict 8:00 to 4:30 regime. What struck me every time I visited was the behaviour of employees.
At 4:00 pm everyone started winding down. You’d see people tidying desks or washing their coffee cup. By 4:15 they would shut down the computer. From 4:20 they’d button up their coats or rearrange desk stationary. At precisely 4:25 they grabbed their briefcase and stood up.
For five minutes they were watching the clock. On the turn of 4:30 everyone raced out of the door.
In that office alone clock watching cost the business 11,000 hours every year! That’s the output of six people.
Your Job Is to Grow Leaders
Successful businesses succeed because they grow leaders. Developing employees to take responsibility for doing work not being at work.
Effective leadership is empowering people. They don’t watch clocks!
Effective leaders start by:
- focusing on results,
- trusting their people,
- avoiding blame,
- playing to the teams strengths, and
- creating a culture of creativity and innovation.
If you’re clock watching and checking on people, you are saying I don’t trust you … and what goes around comes around. They won’t trust you either!
So what should you change?
For starters, you must stop clock-watching and offer employees a greater degree of flexibility.
Why? Because this will break the cycle of clock watching and put you on the road to recovery. A path that leads to highly motivated teams and high performance.
Flexible working is a way of working that suits an employee’s needs. But it will lead to a more efficient and productive business.
What’s more, it helps employees prioritise between work and life. It’s win-win.
The benefits of flexible working include:
- greater loyalty,
- falling absenteeism,
- increased staff retention,
- improved productivity,
- better customer service,
- highly motivated employees, and
- a better brand image and the opportunity to attract new talent.
And if you’re still not convinced, it’s doing more with less.
So, stop watching the clock, now!
You can do more to create a happy and effective workforce by encouraging flexibility at work. In return, you’ll have a highly motivated, high performance team and happy customers.
But first, stop watching the clock!
Is your team motivated?
Are team members positive about their work? Are customers satisfied with the service? If not, why not?
Creative Commons images courtesy Boston Public Library.