Principled negotiation is about separating people from the problem. Focusing on interests rather than positions is beneficial when leading change. This post explains why the project leader should adopt an interest-based approach to negotiation and conflict resolution.
Search “tit-for-tat” on the Internet and you’ll get pages of results. Most are about retaliation. But is tit-for-tat really about retaliation? Is it the same as an eye for an eye? Has popular culture (and politics) got it wrong? Does tit-for-tat offer a lesson for leaders?