An under performing employee is something every manager or leader will have to face sooner or later, but what’s the best approach? Some will tell you that poor performance is solely down to a lack of ability or self-discipline. Others will duck the issue and just try to remain ‘friends’ with everyone on the team. As with everything in business the balance lies somewhere in the middle.
When Lou Gerstner took over as CEO of IBM in 1993, he took the reigns of an old and prestigious institution with a rich history. Gerstner had no computer industry experience, but he did have deep leadership experience. And taking over at IBM he would need every bit of it: IBM had suffered a multibillion dollar loss and was burning cash.
“There’s been a lot of speculation as to when I’m going to deliver a vision of IBM [but] the last thing IBM needs right now is a vision,” Gerstner said at his first press conference. He needed to make some tough decisions and get the his new team members working together effectively – fast.
Team engagement is more than just a buzzword. Companies large and small have learned the value of engaging employees and what they mean to both the profitability and longevity of the company.
Millions of dollars are spent every year to discover ways to keep employees engaged. Part of their budget is spent on discovering and retaining team leaders who are successful in engaging team members. Gallup recently released new research that discovered that “disengaged” employees offer the greatest opportunity for businesses to improve their performance and profitability.
That’s where you come in!
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Just imagine what you can do when you try.
Pause for a moment and think what it would be like to do something different. Something you haven’t done before.