Management by walking around or MBWA is all about staying in touch with your team.
In this brief post we share 10 practical tips to transform your relationship with employees.
What kind of leader are you?
Do you sit in an ivory tower directing your teams or do you get out of the office? Perhaps you engage people and lead by example.
If you do, chances are you’re trusted, respected, and productivity is good.
Management by Walking Around Is Good for Business
Management by walking around can transform your relationship with employees because it sends a positive message and demonstrates you have a genuine interest in their work.
One sees great things from the valley; only small things from the peak – G. K. Chesterton
Try these things for a week and see how things change:
- Regularly take time to meet your staff. But don’t over do it.
- Visit everyone; not only your direct reports
- Listen and observe
- Ask questions
- Give positive feedback and recognise achievements
- Share your vision
- Get to know your team; take an interest in what they do
- Answer questions honestly
- Encourage team members to approach you with ideas; listen with presence
- Don’t criticise publicly; deal with any performance issue during supervision
You may be surprised by what you see!
Management by walking around gets you closer to your team. You’re more likely to keep up with what’s happening and less likely to be surprised.
Moreover, management by walking around is about building relationships and building trust.
Therefore, make the effort and make this part of your daily habit.