In this short post Martin Webster shares some essential tips for those leading a high performance team.
What Are High Performance Teams?
But first, let’s define the high performance team.
A high performance team is a group of people who work together for a common goal and are able to achieve extraordinary results. High performance teams are created on a solid foundation of:
- building productive communication,
- creating innovative solutions, and
- delivering great performance.
In other words, high performance teams are equipped with a high-performance team culture.
Building a High Performance Team
Teams don’t simply happen. Indeed teams are much more than groups of people. They occur when there are common goals, values and behaviours. And every leader has a part to play in building teams. Here are my top tips for building high performance teams.
1. Model Excellence
You’ve probably heard the phrase: Behaviour breeds behaviour. This saying is illustrated by a simple model called the Betari Box.
In a nutshell, the Betari Box helps us to understand how our attitudes and behaviours directly affect the attitudes and behaviours of others.
When we’re stuck in a cycle — mistrust, not taking responsibility, positive attitude and so on — it is up to the team leader to break the cycle and change attitudes.
Inevitably this has a positive impact on those around us. When we take charge and change our behaviour our team is more likely to follow our lead.
2. Open and Honest Communication
A hallmark of the high performance team is a high level of open, honest, robust and transparent communication. High performance teams increase trust by building a culture of partnership and shared values.
This starts with open and honest communication.
When honesty and transparency are lacking there can be no trust.
Without trust teams fail to solve problems or make decisions. Without trust teams are crippled by conflict.
3. A Supportive Environment
High Performance teams meet regularly and discuss progress, concerns, and ideas for improvement.
Likewise, the team leader meets the individual to talk about their objectives, development and performance. The high performance team supports its members by:
- accepting difference and diversity,
- encouraging each other’s strengths, and
- supporting its members at times of personal or professional challenge.
4. Understand the Expertise
Know your team’s strengths and talents.
Motivation and positive attitude is more valuable to high performance teams than experience and negative character.
The high performance team motivates and coaches the individual. It helps and develops the less experience colleague.
Moreover, the team listens to everyone and creates a sense of belonging. The team understands what each player has to offer and how they help achieve shared business objectives.
5. Celebrate Success
Share good news. Make noise about successes.
Let everyone know when the team or a team member does something exceptional.
And finally … encourage extracurricular activities for team members to forge close-knit relationships and build high levels of mutual trust and friendship.
Do you want to belong to a high performance team?
Creative Commons image courtesy Lee Jing Xi.