How many information technology (IT) projects are all about technology? Let’s see…
A project implements the latest version of Microsoft Exchange. Is it an IT project? If it’s about introducing new productivity tools to the business it’s not. It is about business change.
A project acquires a new software package for managing insurance claims. Is it an IT project? If it’s about changing business practice it’s not. It is about business change.
Two organisations decide to share their IT infrastructures. Is it an IT project? If it’s about transforming the way business is done it’s not. It is about business change.
Much business change makes use of the enabling power of information technology. However, few change projects are only about IT. If we are to bridge the business-IT gap IT must be seen as an enabler not instigator of change. Such projects should be business-led. The IT organisation must be committed to business objectives and work to close the culture gap between business and IT.
Have Your Say
Should all IT projects be business-led? What does your CIO do to gain credibility? Do you let IT “get on with it” or see IT as a strategic partner? Please join the discussion.
Creative Commons image courtesy PEO, Assembled Chemical Weapons Alternatives.